Formship

Sample report

What you get back.

This is a sample for Acme Notes, a product we made up. Every quote below was written for this page. A real report has the same parts, with your own pages quoted word for word.

Sample. Acme Notes is fictional.

Help-center drift audit: Acme Notes

Date
October 30, 2026
Help center
help.acme-notes.example
Changelog
acme-notes.example/changelog
Window
August 1 to October 30, 2026 (90 days)
Changelog entries
11 in the window, 6 that change how someone uses the product
Articles read
48 of 214 listed
Findings
3

  1. 1 Guest sharing is no longer Team-only

    Articlehelp.acme-notes.example/articles/share-a-notebook-with-guests

    Your article says
    Guest sharing is available on the Team plan only.
    Changelog, 2026-09-18
    Guest sharing is now available on the Free plan, for up to 10 guests per workspace. Team workspaces keep unlimited guests.
    Why it's wrong now
    A Free user reading this article is told to upgrade for something they already have.
    Paste this instead
    Guest sharing is available on every plan. Free workspaces can invite up to 10 guests, and Team workspaces have no guest limit.
    Confidence
    95%

  2. 2 Tags were renamed to Labels

    Articlehelp.acme-notes.example/articles/organize-notes-with-tags

    Your article says
    Click Add tag at the bottom of any note.
    Changelog, 2026-08-05
    Tags are now called Labels. Your existing tags carry over automatically.
    Why it's wrong now
    The button this sentence names no longer exists under that name. The article title and URL use the old word too.
    Paste this instead
    Click Add label at the bottom of any note.
    Confidence
    90%

  3. 3 Export moved out of Settings

    Articlehelp.acme-notes.example/articles/export-a-notebook

    Your article says
    Go to Settings > Data and click Export notebook.
    Changelog, 2026-10-14
    Export has moved from Settings to the File menu. Choose File > Export to download a notebook as Markdown or PDF.
    Why it's wrong now
    Settings > Data no longer has an export button, so the first step fails.
    Paste this instead
    Open the notebook, choose File > Export, then pick Markdown or PDF.
    Confidence
    85%

What we didn't check

  • Changes that never appeared in the changelog.
  • Changelog entries older than 90 days.
  • Screenshots, GIFs and videos inside articles.
  • Articles behind a login, and translated copies of articles.
  • In-app tooltips, emails and anything outside the public help center.
  • The 166 listed articles we did not read. We chose the 48 most likely to mention a changed feature.

Not in the report

A candidate we would drop

A finding has to be wrong for a user today. When a sentence might still be true for some plan, platform or version, it stays out. Here is the kind of candidate that doesn't make it.

Article says Attachments can be up to 25 MB on the Free plan.

Changelog, 2026-09-02 Team workspaces can now attach files up to 100 MB.

The changelog only names the Team plan. The Free limit may still be 25 MB, so we did not call it wrong.

Quotes in a real report are checked word for word against your live pages, and a second review has to agree each article is wrong before it goes in.

Get an audit

Want this for your help center?

  1. 1Email your help-center URL and your changelog URL. The button fills in the subject and the fields.
  2. 2We read both public pages. No login, no call.
  3. 3The report reaches you within 48 hours.
  4. 4If it was useful, pay $149 with the link at the end of it. If we find nothing, there is no charge.
Get an audit

Or write to hi@formship.io.